sorry for so many posts, though alot of errors are happening and i'm a noob.
So i'd totally redone the server to get rid of the map, it took me all day. then i got on and it all worked, people were liking it and i had a staff team set up and blah blah. so when my parents turned the internet off i shut down the server. today, i've reopened it and it all works. though nothing has saved. no experience that people got (eg: someone got to level 8 and now it's gone). everyoens rank have reset, even my own and /pcount shows no-one has ever been on it. this has happened before so i really need help with it.